Compliance Data Quality & Governance Consulting

Who this helps—and when to engage

For compliance, operations, data and technology leaders whose decisions depend on information moving across systems.

Engage ICRM when incomplete customer records, inconsistent data, unexplained screening results or repeated reconciliation issues undermine confidence in decisions.

What the work involves

Trace a defined data flow from collection to use, examine transformations and handoffs, and identify control gaps. Establish ownership, remediation priorities and measures for ongoing quality.

Data problems can begin long before information reaches a compliance application. ICRM examines collection, transformation, transfer and use, helping teams understand how data quality issues affect downstream decisions and where controls belong.

Work begins with your objectives, current processes and the issues that matter most. Together, we define an appropriate scope, examine the available evidence and identify recommendations your team can implement.

PA/CE and the control environment

Practical Advice connects objectives, regulatory requirements and risk to the intended outcomes. Capabilities that Endure puts those outcomes into operation through clear ownership, controls, reliable information and ongoing monitoring. This integrated perspective aligns with COSO’s Internal Control—Integrated Framework and supports continued adaptation.

How to start

Book a 30-minute conversation with Steve or use the contact form to describe your challenge, current process and desired outcome. Together, we agree the scope, deliverables, responsibilities and commercial terms before work begins.

Experience behind the advice

Led by Stephen D. Marshall, ICRM brings four decades of compliance and internal audit experience to advisory work. Engagements are tailored to the organization and scoped with appropriate independence across the lines of defense.